* { box-sizing: border-box; }

body { min-height: 100vh; }

button, input, textarea { font: inherit; }

.support-layout { min-height: 100vh; }

.support-header {
  position: sticky;
  top: 0;
  z-index: 20;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 20px;
  width: min(1080px, calc(100% - 40px));
  min-height: 60px;
  margin: 0 auto;
  padding: 12px 0;
  border-bottom: 1px solid rgba(255,255,255,.08);
  background: rgba(22,24,29,.92);
  backdrop-filter: blur(14px);
  -webkit-backdrop-filter: blur(14px);
}

.header-brand { flex: 0 0 auto; min-width: 0; text-decoration: none; }
.header-brand.noah-brand-pill { padding: 0; border: 0; border-radius: 0; background: transparent; box-shadow: none; }
.header-brand .brand-icon.noah-brand-mark { width: 31px; height: 31px; }
.header-brand .brand-text.noah-brand-word { font-size: 17px; }

.header-right, .support-nav, .header-status { display: flex; align-items: center; }
.header-right { gap: 18px; }
.support-nav { gap: 6px; }

.header-status {
  gap: 8px;
  color: var(--noah-muted);
  font: 10px var(--noah-font-mono);
  white-space: nowrap;
}

/* A static dot avoids continuous repainting inside the sticky blurred header. */
.header-status i { width: 7px; height: 7px; border-radius: 50%; background: var(--noah-lime); box-shadow: 0 0 10px var(--noah-lime); }

.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  min-height: 42px;
  padding: 10px 14px;
  border: 1px solid transparent;
  border-radius: 12px;
  font-size: 12px;
  font-weight: 700;
  transition: transform .2s var(--noah-ease), color .2s var(--noah-ease), border-color .2s var(--noah-ease), background .2s var(--noah-ease), box-shadow .2s var(--noah-ease);
}

.btn:hover { transform: translateY(-2px); }
.btn-primary { color: #121418; background: var(--noah-lime); box-shadow: none; }
.btn-secondary { color: var(--noah-muted); border-color: var(--noah-border); background: rgba(255, 255, 255, .03); }
.btn-secondary:hover { color: var(--noah-text); border-color: rgba(134, 232, 220, .35); background: rgba(255, 255, 255, .06); }
.btn-sm { min-height: 34px; padding: 7px 11px; font-size: 11px; }
.btn svg { width: 15px; height: 15px; fill: none; stroke: currentColor; stroke-width: 1.9; stroke-linecap: round; stroke-linejoin: round; }

.support-content { width: min(900px, calc(100% - 40px)); margin: 0 auto; padding: 64px 0 70px; }

.support-hero { max-width: 660px; margin-bottom: 28px; }
.support-hero .noah-kicker { margin-bottom: 16px; }
.support-hero .noah-kicker i { width: 7px; height: 7px; border-radius: 50%; background: var(--noah-lime); box-shadow: 0 0 10px var(--noah-lime); }
.support-hero h1 { margin: 0; color: var(--noah-text); font: 700 clamp(35px, 5vw, 56px) / 1 var(--noah-font-sans); letter-spacing: -.065em; }
.support-hero h1 em { color: var(--noah-text); font-style: normal; }
.support-hero p { max-width: 600px; margin: 20px 0 0; color: var(--noah-muted); font-size: 15px; line-height: 1.75; }

.support-tabs { display: flex; gap: 7px; padding: 5px; margin-bottom: 17px; border: 1px solid var(--noah-border); border-radius: 16px; background: rgba(0, 0, 0, .14); }
.stab { display: inline-flex; align-items: center; justify-content: center; gap: 8px; flex: 1; min-height: 42px; padding: 9px 12px; border: 0; border-radius: 11px; color: var(--noah-muted); background: transparent; font-size: 12px; font-weight: 700; transition: color .2s ease, background .2s ease, transform .2s var(--noah-ease); }
.stab:hover { color: var(--noah-text); }
.stab.active { color: var(--noah-text); background: rgba(255,255,255,.10); box-shadow: none; }
.stab svg { width: 16px; height: 16px; fill: none; stroke: currentColor; stroke-width: 1.8; stroke-linecap: round; stroke-linejoin: round; }
.tab-count { min-width: 19px; padding: 2px 5px; border-radius: 999px; color: currentColor; background: rgba(7, 17, 13, .12); font: 600 10px var(--noah-font-mono); }
.stab:not(.active) .tab-count { color: var(--noah-cyan); background: rgba(134, 232, 220, .1); }

.tab-panel { display: none; contain: layout style; }
.tab-panel.active { display: block; }

.panel { border: 1px solid var(--noah-border); border-radius: 16px; background: #20242c; box-shadow: none; backdrop-filter: none; -webkit-backdrop-filter: none; }
.panel-header { display: flex; align-items: center; justify-content: space-between; gap: 16px; padding: 22px 23px; border-bottom: 1px solid rgba(255, 255, 255, .08); }
.panel-header h2 { margin: 6px 0 0; color: var(--noah-text); font: 700 21px var(--noah-font-mono); letter-spacing: -.06em; }
.card-kicker { display: block; color: var(--noah-soft); font: 600 10px var(--noah-font-mono); letter-spacing: .11em; text-transform: uppercase; }
.panel-body { padding: 23px; }

.badge { display: inline-flex; align-items: center; gap: 6px; padding: 6px 9px; border: 1px solid var(--noah-border); border-radius: 999px; font: 600 10px var(--noah-font-mono); white-space: nowrap; }
.badge-cyan { color: #bbf7ff; border-color: rgba(134, 232, 220, .3); background: rgba(134, 232, 220, .1); }
.badge-yellow { color: #ffd1af; border-color: rgba(255, 157, 103, .3); background: rgba(255, 157, 103, .1); }
.badge-green { color: #b8ffcf; border-color: rgba(34, 197, 94, .3); background: rgba(34, 197, 94, .11); }
.badge-danger { color: #fecdd3; border-color: rgba(251, 113, 133, .3); background: rgba(251, 113, 133, .1); }
.badge-muted { color: var(--noah-muted); background: rgba(255, 255, 255, .04); }

.form-row { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 15px; margin-bottom: 16px; }
.form-row.single { grid-template-columns: 1fr; }
.form-group { min-width: 0; }
.form-label { display: block; margin-bottom: 8px; color: var(--noah-text); font-size: 12px; font-weight: 700; }
.form-label span { color: var(--noah-lime); }
.form-label small { color: var(--noah-soft); font-weight: 500; }
.form-group input, .form-group textarea { width: 100%; padding: 12px 13px; border: 1px solid var(--noah-border); border-radius: 12px; outline: none; color: var(--noah-text); background: rgba(255, 255, 255, .035); transition: border-color .2s ease, box-shadow .2s ease, background .2s ease; }
.form-group textarea { min-height: 154px; resize: vertical; line-height: 1.55; }
.form-group input:focus, .form-group textarea:focus { border-color: rgba(134, 232, 220, .5); background: rgba(255, 255, 255, .055); box-shadow: 0 0 0 3px rgba(134, 232, 220, .1); }
.custom-select { position: relative; }
.custom-select-trigger { display: flex; align-items: center; justify-content: space-between; width: 100%; min-height: 44px; padding: 12px 13px; border: 1px solid var(--noah-border); border-radius: 12px; outline: none; color: var(--noah-text); background: rgba(255, 255, 255, .035); text-align: left; transition: border-color .2s ease, box-shadow .2s ease, background .2s ease; }
.custom-select-trigger:hover, .custom-select.is-open .custom-select-trigger { border-color: rgba(134, 232, 220, .42); background: rgba(255, 255, 255, .055); }
.custom-select-trigger:focus-visible { border-color: rgba(134, 232, 220, .62); box-shadow: 0 0 0 3px rgba(134, 232, 220, .12); }
.custom-select-trigger svg { width: 17px; height: 17px; flex: 0 0 auto; fill: none; stroke: currentColor; stroke-width: 1.8; stroke-linecap: round; stroke-linejoin: round; transition: transform .2s var(--noah-ease); }
.custom-select.is-open .custom-select-trigger svg { transform: rotate(180deg); }
.custom-select-menu { position: absolute; top: calc(100% + 7px); right: 0; left: 0; z-index: 12; display: grid; gap: 3px; max-height: 252px; padding: 6px; overflow-y: auto; border: 1px solid rgba(134, 232, 220, .25); border-radius: 13px; opacity: 0; visibility: hidden; pointer-events: none; color: var(--noah-text); background: rgba(11, 23, 38, .97); box-shadow: var(--noah-shadow); backdrop-filter: blur(18px); -webkit-backdrop-filter: blur(18px); transform: translate3d(0, -6px, 0) scale(.985); transform-origin: top center; transition: opacity .16s ease, transform .16s var(--noah-ease), visibility 0s linear .16s; }
.custom-select.is-open .custom-select-menu { opacity: 1; visibility: visible; pointer-events: auto; transform: translate3d(0, 0, 0) scale(1); transition-delay: 0s; }
.custom-select-option { width: 100%; padding: 10px 11px; border: 1px solid transparent; border-radius: 9px; color: var(--noah-muted); background: transparent; font-size: 12px; text-align: left; transition: color .16s ease, background .16s ease, border-color .16s ease, transform .16s var(--noah-ease); }
.custom-select-option:hover, .custom-select-option:focus-visible { border-color: rgba(134, 232, 220, .22); color: var(--noah-text); background: rgba(134, 232, 220, .08); transform: translate3d(2px, 0, 0); }
.custom-select-option[aria-selected="true"] { color: #d9fff7; background: rgba(34, 197, 94, .11); }
.char-counter { margin-top: 7px; color: var(--noah-soft); font: 10px var(--noah-font-mono); text-align: right; }
.form-actions { display: flex; align-items: center; justify-content: space-between; gap: 16px; padding-top: 6px; }
.form-note { max-width: 480px; color: var(--noah-soft); font-size: 11px; line-height: 1.6; }

.info-cards-grid { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 12px; margin-top: 14px; }
.info-card { min-height: 176px; padding: 19px; transition: transform .23s var(--noah-ease), border-color .23s var(--noah-ease); }
.info-card:hover { transform: translateY(-4px); border-color: var(--noah-border-strong); }
.info-icon { display: grid; place-items: center; width: 34px; height: 34px; margin-bottom: 22px; border-radius: 10px; font: 700 11px var(--noah-font-mono); }
.info-icon.lime { color: var(--noah-lime); background: rgba(34, 197, 94, .12); }
.info-icon.cyan { color: var(--noah-cyan); background: rgba(134, 232, 220, .1); }
.info-icon.amber { color: var(--noah-amber); background: rgba(255, 157, 103, .1); }
.info-card h3 { margin: 0 0 7px; color: var(--noah-text); font-size: 13px; }
.info-card p { margin: 0; color: var(--noah-muted); font-size: 11px; line-height: 1.65; }

.star-rating { display: flex; gap: 7px; }
.star { display: grid; place-items: center; width: 36px; height: 36px; padding: 0; border: 1px solid var(--noah-border); border-radius: 10px; color: var(--noah-soft); background: rgba(255, 255, 255, .025); transition: color .18s ease, border-color .18s ease, background .18s ease, transform .2s var(--noah-ease); }
.star:hover, .star.active, .star.is-preview { color: var(--noah-amber); border-color: rgba(255, 157, 103, .4); background: rgba(255, 157, 103, .1); transform: translate3d(0, -3px, 0) scale(1.06); }
.star:active { transform: translate3d(0, 0, 0) scale(.92); }
.star:nth-child(2) { transition-delay: 15ms; }
.star:nth-child(3) { transition-delay: 30ms; }
.star:nth-child(4) { transition-delay: 45ms; }
.star:nth-child(5) { transition-delay: 60ms; }
.star svg { width: 18px; height: 18px; fill: currentColor; stroke: currentColor; stroke-width: 1.3; }

.empty-state { display: grid; place-items: center; min-height: 230px; padding: 30px; text-align: center; color: var(--noah-muted); border: 1px dashed rgba(255, 255, 255, .14); border-radius: 16px; background: rgba(255, 255, 255, .02); }
.empty-icon { display: grid; place-items: center; width: 45px; height: 45px; margin-bottom: 12px; border-radius: 14px; color: var(--noah-cyan); background: rgba(134, 232, 220, .1); }
.empty-icon svg { width: 24px; height: 24px; fill: none; stroke: currentColor; stroke-width: 1.6; stroke-linecap: round; stroke-linejoin: round; }
.empty-state h3 { margin: 0 0 7px; color: var(--noah-text); font: 700 16px var(--noah-font-mono); letter-spacing: -.05em; }
.empty-state p { max-width: 350px; margin: 0; font-size: 12px; line-height: 1.6; }

.ticket-card { overflow: hidden; margin-bottom: 10px; border: 1px solid var(--noah-border); border-radius: 15px; background: rgba(255, 255, 255, .025); transition: border-color .2s ease, background .2s ease; }
.ticket-card:hover, .ticket-card.has-reply { border-color: rgba(134, 232, 220, .26); background: rgba(134, 232, 220, .035); }
.ticket-head { display: flex; align-items: center; justify-content: space-between; width: 100%; gap: 14px; padding: 15px; border: 0; color: inherit; background: transparent; cursor: pointer; text-align: left; }
.ticket-head:focus-visible { outline: 2px solid var(--noah-cyan); outline-offset: -2px; }
.ticket-head-left, .ticket-head-right { min-width: 0; }
.ticket-head-left { display: grid; gap: 6px; }
.ticket-head-right { display: flex; align-items: center; gap: 8px; }
.ticket-id { color: var(--noah-soft); font: 600 9px var(--noah-font-mono); letter-spacing: .07em; }
.ticket-subject { overflow: hidden; color: var(--noah-text); font-size: 13px; font-weight: 700; text-overflow: ellipsis; white-space: nowrap; }
.ticket-meta { display: flex; align-items: center; gap: 7px; color: var(--noah-soft); font: 10px var(--noah-font-mono); }
.ticket-meta .badge { padding: 3px 6px; font-size: 9px; }
.new-reply-badge { padding: 4px 7px; border-radius: 999px; color: #07110d; background: var(--noah-lime); font: 600 9px var(--noah-font-mono); white-space: nowrap; }
.chevron { flex: 0 0 auto; color: var(--noah-muted); transition: transform .2s var(--noah-ease); }
.chevron.open { transform: rotate(180deg); }
.ticket-body { display: none; padding: 0 15px 16px; }
.ticket-body.open { display: block; animation: supportFadeIn .22s var(--noah-ease); }
.ticket-message-box { padding: 12px; border: 1px solid rgba(255, 255, 255, .08); border-radius: 11px; color: var(--noah-muted); background: rgba(0, 0, 0, .1); font-size: 12px; line-height: 1.65; white-space: pre-wrap; }
.replies-section { margin-top: 15px; }
.reply-label { margin-bottom: 9px; color: var(--noah-soft); font: 600 9px var(--noah-font-mono); letter-spacing: .1em; text-transform: uppercase; }
.reply-item { display: flex; align-items: flex-start; gap: 9px; margin-top: 10px; }
.reply-avatar { display: grid; place-items: center; width: 27px; height: 27px; flex: 0 0 auto; border-radius: 9px; font: 700 9px var(--noah-font-mono); }
.admin-avatar { color: #07110d; background: linear-gradient(135deg, var(--noah-lime), var(--noah-cyan)); }
.user-avatar { color: #1c1209; background: var(--noah-amber); }
.reply-bubble { flex: 1; min-width: 0; padding: 10px; border-radius: 11px; background: rgba(255, 255, 255, .035); }
.admin-reply .reply-bubble { background: rgba(34, 197, 94, .07); }
.reply-meta { margin-bottom: 5px; color: var(--noah-soft); font-size: 10px; }
.reply-meta strong { color: var(--noah-text); }
.reply-text { color: var(--noah-muted); font-size: 12px; line-height: 1.6; white-space: pre-wrap; }
.reply-empty { margin-top: 15px; color: var(--noah-soft); font-size: 11px; line-height: 1.6; }

@keyframes supportFadeIn { from { opacity: 0; transform: translateY(8px); } to { opacity: 1; transform: none; } }

@media (max-width: 850px) {
  .support-header { width: min(100% - 24px, 700px); }
  .header-status { display: none; }
  .support-content { width: min(100% - 34px, 700px); padding-top: 72px; }
}

@media (max-width: 600px) {
  .support-header { position: relative; top: 0; margin-top: 12px; padding: 10px; }
  .header-right { gap: 10px; }
  .support-nav .btn { min-height: 37px; padding: 8px 11px; font-size: 11px; }
  .support-content { width: min(100% - 24px, 520px); padding-top: 48px; }
  .support-hero h1 { font-size: clamp(37px, 12vw, 54px); }
  .support-hero p { font-size: 14px; }
  .support-tabs { display: grid; grid-template-columns: 1fr; }
  .form-row, .info-cards-grid { grid-template-columns: 1fr; }
  .panel-header, .form-actions { display: block; }
  .panel-header .badge, .form-actions .btn { margin-top: 14px; }
  .form-actions .btn { width: 100%; }
  .panel-header, .panel-body { padding: 18px; }
  .ticket-head { align-items: flex-start; }
  .ticket-head-right .badge { display: none; }
}

/* Neutral, compact support shell: the wordmark stays on the page canvas. */
.header-brand .brand-icon.noah-brand-mark { display: none; }
.header-brand .brand-text.noah-brand-word { font-size: 16px; }
.header-status { color: var(--noah-soft); }
.support-tabs { border-radius: 12px; background: #1b1e24; }
.stab { min-height: 38px; border-radius: 9px; }
.btn { min-height: 38px; padding: 8px 12px; border-radius: 10px; }
.info-card, .ticket-card, .reply-bubble { background: #20242c; }
.info-card:hover { transform: translate3d(0,-2px,0); }